Navigating Difficult Conversations – Part 2
Last week we shared part 1 of our conversation about how to navigate difficult conversations. Here’s the list of best practices we began with:
1. Start by clarifying the tension
2. Always meet face to face
3. Use the S.A.L.T model (See the FlashNote from last week)
This week, we want to share a few more things to reflect on.
4. Identify issues you agree on
Work hard to not allow the conversation to become more adversarial. Find common ground as often and much as possible. Remember, building bridges opens the way to strengthen trust and find ways to collaborate.
5. Empathize with each other
We’ll never fully understand someones perspective until we walk in their shoes. That’s not always possible but empathy goes a long way to helping others feel valued and understood.
6. Ask forgiveness and seek a resolution
The best thing we can do when we’ve made a mistake is to own it! It demonstrates maturity when we take responsibility and seek to reconcile a situation or relationship. Take the high road every time!
Navigating difficult situations is a critical competency for every IC pastor/leader.
May the Lord help us to grow this competency as we walk in humility and love towards those God has called us to serve.
We’re praying you have a powerful weekend gathering!
Larry